What information we keep
When you make a purchase from our website or over the telephone, we collect certain personal information from you in order to process and deliver your order i.e. name, invoice and delivery addresses, email and telephone number. We also map your IP address to your order, which is a basic security measure.
We do not keep your payment card details.
The way we use information
We only use the information you provide to process and complete your order and for customer service purposes, such as checking delivery of an order. We do not share your contact information with outside parties, except to the extent necessary to complete your order e.g. the carrier company.
Your data will never be supplied to third parties for any reason whatsoever, without first you giving your consent or having another lawful reason for doing so.
Our commitment to data security
To maintain data accuracy, security and ensure the correct use of personal information, we have put in place appropriate physical, electronic, and managerial procedures.
Your payment information
Carpetrunners.co.uk uses SecureTrading, the UK's leading independent Payment Service Provider, to process credit and debit card payments. All sensitive payment card information is encrypted using the most sophisticated e-payment software available and is sent to the bank for instant authorisation via the SecureTrading network of payment gateways. We do not save your credit card number nor security number. SecureTrading supports the full range of fraud-prevention methods including online transactions authorisation, cardholder verification (i.e. via Verified by Visa and MasterCard Secure Code), and Address Verification Service (AVS).
How to contact us
Should you have other questions or concerns about our policy and your data, please contact us at E: firstname.lastname@example.org or by post to CarpetRunner.co.uk, Bloxham Mill, Barford Road, Bloxham, Banbury OX15 4FF