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Carpetrunners:stair rods, door thresholds and flooring trims
Stair rods & door thresholds free delivery over ÂŁ75 to most mainland UK addresses

Carpetrunners Delivery & Returns

Carpetrunners Delivery & Returns

Where do we deliver?

Carpetrunners delivers throughout the United Kingdom, British Isles and Republic of Ireland. For deliveries elsewhere in Europe please email us for a quote.

Delivery time
Delivery time varies by product. Most door thresholds, flooring trims, carpet binding and standard stair rods take 3 to 5 days. Made-to-measure stair rods typically take around 5 working days, although the solid Premier rods in specialised finishes can take up to 3 weeks. Please check under the "More Information" section for each product.

If you require an urgent delivery, then please make enquiries by telephone on T: 01295 722831.

Deliveries typically are between 7am - 7pm.

Delivery charges
Orders over £75.00 in value are delivered free of charge to most of the UK mainland. Under £75.00 the charge is £8.95 including VAT. For parts of Scotland, off-shore islands, Northern Ireland and the Republic of Ireland there is a flat rate charge of £12.95 including VAT.

Signing for your delivery
Deliveries require signing for unless an instruction to leave the parcel in a safe place was provided at the time of ordering, in the box entitled "Any delivery instructions (30 characters ". The carriers are not allowed, for security reasons, to follow any written instructions you may leave them on the day of delivery and your parcel would therefore be returned to the depot. If you know nobody will be available to sign for your delivery, then it would be best to provide an alternative delivery address e.g. place of work or a neighbour.

Delivery queries

For any delivery query you may have please do get in touch T: 01295 722831


Please see our Terms & Conditions page.

©2003-2018 The Moston Partnership Ltd T/A Carpetrunners · T: +44 (0)1295 722831
E:   A: Bloxham Mill Business Centre Barford Road Banbury OX15 4FF